Privacy Policy

Document Imaging Dimensions, Inc.
Effective Date: 6/23/2026

Document Imaging Dimensions, Inc. (“DID,” “Document Imaging Dimensions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, submit a website form, or otherwise communicate with us.

This Privacy Policy applies to our website, including did-inc.com, and to information submitted to us through website forms, email, telephone, fax, or other business communications.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Company, agency, or organization name
Job title or role
Email address
Telephone number
Mailing address
Message content or inquiry details
Product, service, quote, order, contract, or support-related information you choose to provide

We may also automatically collect certain technical and website usage information when you visit our website, including:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visit
Referring website
General website usage and performance information
Cookie and consent preferences

2. How We Use Information

We use the information we collect for legitimate business purposes, including to:

Respond to inquiries and customer requests
Provide information about our products, services, contracts, and capabilities
Communicate with government, commercial, educational, and institutional customers
Process or support orders, quotes, service requests, and contract-related matters
Maintain, operate, and improve our website
Understand general website traffic and usage
Monitor website performance and security
Prevent fraud, abuse, unauthorized access, or misuse of our website
Comply with legal, regulatory, contractual, and recordkeeping obligations
Support our normal business operations

3. Contact Forms and Communications

If you submit information through a website contact form, by email, by phone, or by other communication methods, we may use that information to respond to your request, provide customer service, support contract or order-related communications, and maintain appropriate business records.

Please do not submit sensitive personal information, classified information, controlled unclassified information, protected health information, financial account numbers, Social Security numbers, passwords, or other highly sensitive information through general website contact forms or general email addresses unless we have specifically provided an approved secure method for doing so.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies. Cookies are small data files placed on your browser or device.

Some cookies are necessary for our website to operate properly, maintain security, remember cookie consent preferences, support website functionality, and provide the normal structure and operation of our Wix-hosted website.

We also use cookies or similar technologies for limited analytics purposes, including Google Analytics, to help us understand general website traffic, page visits, and website performance. This information helps us improve our website and user experience.

We use a cookie consent tool to allow visitors to accept, deny, or manage certain cookie preferences where applicable. You may also control cookies through your browser settings. If you disable certain cookies, some website features may not function properly.

5. Google Analytics

We use Google Analytics to collect and analyze general website usage information, such as pages visited, time spent on the site, browser type, device type, and approximate geographic information. Google Analytics may use cookies or similar technologies to help distinguish visitors and generate website usage reports.

We use this information to understand how visitors use our website and to improve website content, navigation, performance, and functionality. We do not use Google Analytics to identify individual visitors.

You can learn more about how Google uses information from sites and apps that use Google services by reviewing Google’s privacy and cookie information. You may also control cookies through your browser settings or available Google tools.

6. Embedded YouTube Videos

Our website may include embedded YouTube videos. YouTube is a service provided by Google. When you view or interact with embedded YouTube videos, YouTube or Google may collect information through cookies or similar technologies, depending on your browser settings, your Google account settings, and how the video is embedded.

Where available, we may use YouTube privacy-enhanced embedding options to reduce tracking associated with embedded videos. However, interacting with an embedded YouTube video may still result in data being processed by YouTube or Google.

7. Website Hosting and Service Providers

Our website is hosted and supported using Wix and related website technologies. Wix and other service providers may process technical, security, form, hosting, analytics, or operational information as needed to provide website functionality, maintain security, support forms, remember consent preferences, and operate the website.

We may also use third-party service providers for business functions such as email, communications, customer support, order processing, website analytics, security, hosting, and technology support.

8. How We Share Information

We do not sell personal information.

We may share information only as reasonably necessary for business, legal, security, or operational purposes, including with:

Website hosting, security, consent management, analytics, and technology service providers
Email, communications, and business software providers
Order processing, fulfillment, or customer support providers
Professional advisors, such as accountants, attorneys, consultants, or auditors
Government agencies, contracting offices, or other entities when required for contract administration, compliance, or legal obligations
Law enforcement, regulators, courts, or other parties when required or permitted by law
Successors or assigns in connection with a merger, acquisition, restructuring, or transfer of business assets

9. Links to Other Websites

Our website may contain links to third-party websites or services, including online ordering portals, social media pages, government websites, partner websites, YouTube, Google, or other external resources.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

No website, email system, form submission, or electronic transmission is completely secure. You should avoid submitting highly sensitive information through general website forms or unencrypted email unless we have provided an appropriate secure method for doing so.

11. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, support customer and contract relationships, maintain business records, resolve disputes, enforce agreements, and comply with legal, regulatory, tax, accounting, and contractual obligations.

12. Children’s Privacy

Our website is intended for business and general informational use. It is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

13. Your Choices

You may contact us to request that we update, correct, or delete information you have provided to us, subject to applicable legal, contractual, security, and recordkeeping requirements.

You may manage cookie preferences through our cookie consent tool where available, or through your browser settings.

14. Illinois Residents

Document Imaging Dimensions, Inc. is located in Illinois. We maintain reasonable security measures designed to protect covered personal information in accordance with applicable Illinois privacy and data protection requirements.

If a security incident occurs that requires notification under applicable law, we will provide notice as required by law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we will revise the “Effective Date” above. Your continued use of our website after a revised Privacy Policy is posted means that you acknowledge the updated policy.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Document Imaging Dimensions, Inc.
205 Beaver Street
Yorkville, IL 60560

Email: fedsales@did-inc.com
Phone: 800-324-3289